Jose Fontao

Born in Caracas in December 1966 (Sagittarius) and son of Galician parents who emigrated to Venezuela in the middle of the Spanish civil war in search of a better future, my life has been a roller coaster with ups and downs and, above all, full of multiple experiences. I completed my university studies as a Higher Technician in Marketing. Specialized in CRM (Costumer Relationship Management), while living in Spain, at the Lugo headquarters of the University of Santiago. I had the opportunity to travel, live and interact with people from different countries in the Latin American region, where I learned a lot about our cultural differences, how we speak and think differently even though we have the same language. Perennial dreamer who faithfully believes in the idea that we can always be better and that our last goal will actually always be the penultimate one. Permanent member of the group of those who never give up. Possessor of more than 30 years of experience in the Pharmaceutical Industry, in Sales, CRM, and Sales Force Effectiveness. Operator Manager in fast food chains and Distribution of Electrical Products, creator of the Custom CRM Blog, developer of new ideas and projects focused on customer service. World citizen, connoisseur and traveler with a 360-degree global corporate vision. Mentor and guide to my children, who in addition to being my greatest achievement, were the source of inspiration for the development of the story of my books. Even if I leave you, continue your journey and As long as I don't leave you, let's continue the journey.